FOR THE SALE OF CERTAIN PRODUCTS, THE COMPANY PROVIDES A MONEY-BACK GUARANTEE. THAT MONEY-BACK GUARANTEE IS GOVERNED BY THE FOLLOWING TERMS, EXCEPT TO THE EXTENT THAT THE TERMS OF A SPECIFIC PRODUCT OR SERVICE PROVIDE OTHERWISE.

WITH RESPECT TO ANY PURCHASE, YOU MUST REQUEST YOUR MONEY BACK WITHIN THIRTY (30) DAYS OF THE PURCHASE. YOU MAY REQUEST YOUR MONEY BACK BY EMAILING INFO@SIMPLEVIDEOACADEMY.COM. THAT EMAIL MUST CONTAIN INFORMATION ABOUT THE PRODUCT YOU PURCHASED, THE DATE OF THE PURCHASE, AND THE EMAIL AND NAME ASSOCIATED WITH ANY SUCH PURCHASE. YOU MUST ALSO DEMONSTRATE THAT YOU HAVE ATTEMPTED TO IMPLEMENT THE PROGRAM WITHOUT SUCCESS. TO MEET THIS REQUIREMENT, YOU MUST SUBMIT THE PORTION OF WORK YOU COMPLETED, INCLUDING SCRIPTS WRITTEN, AND/OR VIDEOS CREATED DURING THE COURSE.

UPON DETERMINING THAT YOU ARE ENTITLED TO A REFUND PURSUANT TO THIS POLICY, THE COMPANY WILL PROMPTLY ISSUE AN INSTRUCTION TO ITS PAYMENT PROCESSOR TO ISSUE THE REFUND. THE COMPANY DOES NOT CONTROL ITS PAYMENT PROCESSOR AND WILL NOT BE ABLE TO EXPEDITE ANY REFUNDS.

IF YOU RECEIVE A REFUND OF ANY PURCHASE THROUGH THIS MONEY-BACK GUARANTEE, THAT SHALL IMMEDIATELY TERMINATE ANY AND ALL LICENSES GRANTED YOU TO USE THE MATERIAL PROVIDED TO YOU UNDER THESE TERMS OF USE OR ANY OTHER AGREEMENT. YOU SHALL IMMEDIATELY CEASE USING THE MATERIAL AND SHALL DESTROY ALL COPIES OF THE INFORMATION PROVIDED TO YOU, INCLUDING WITHOUT LIMITATION: VIDEO RECORDINGS, AUDIO RECORDINGS, FORMS, TEMPLATE DOCUMENTS, SLIDE SHOWS, MEMBERSHIP AREAS, SOCIAL MEDIA GROUPS LIMITED TO PAYING MEMBERS, AND OTHER RESOURCES. 

ANY CUSTOMER MAY REDEEM A MONEY-BACK GUARANTEE FROM THE COMPANY ONLY ONCE PER PRODUCT REGARDLESS OF HOW MANY PRODUCTS AND/OR SERVICES THE CUSTOMER PURCHASES. IN OTHER WORDS, AFTER A CUSTOMER HAS RECEIVED A REFUND FOR ANY ONE PRODUCT UNDER THIS MONEY-BACK GUARANTEE, THAT CUSTOMER SHALL NOT BE ENTITLED TO A REFUND AS TO THAT PRODUCT AGAIN.